Step QuestStep Quest support
Check the answers below first. If they don’t help, use the form to write to us.
Common questions
My steps aren’t showing up. Step Quest reads step counts from Health Connect, so they have to reach Health Connect first. Check that the app or watch that counts your steps writes them to Health Connect, and that Step Quest still has permission to read steps in Health Connect’s settings. Steps you enter by hand aren’t counted.
My step count doesn’t match another app. Apps and devices can count steps differently. Step Quest uses the total Health Connect reports for each day.
I reinstalled the app and my progress is gone. Progress is stored only on your phone, and we never get a copy, so we can’t restore it.
Do I need an account? No. Step Quest has no accounts.
How do I delete my data? See Delete your data.
Contact us
Privacy questions can also go to privacy@newzenith.ph.